1. How can i pay?
Available payment options are: Internet Banking/NEFT, Debit and Credit cards, Cheque deposits in our bank account, Cash deposits in our bank account, Demand draft, collect solutions personally from our distribution center. Paypal option is also available BUT only for those who are paying from outside India
2. Why I have to register / create account with your website?
Registration allows you to shop faster. Without registration you will not be able to order, track or download solutions.
3. How will i get material?
After receiving your payment we will enable download links in your account on our website. Please "Log In" to your account and click "My Account" link. You will see your orders. Click on the "view" button. All downloadable files will be available there.
4. Can i change the subject required after
making the payment?
No
5. I have emailed a query to you
but i have not received any reply from you. Why?
There are several reasons why you might not be getting our reply. Following
are some:
- The most common reason is our reply emails may be entering your junk
or bulk or spam mail folders instead of inbox. The solution is to add
our email IDs to your contacts or safe list.
- Network delays or loss - this is common on Internet
- Are you contacting us through your company email ID? Some companies
filter emails and our reply may not reach your inbox. Contact us through
any alternate email ID if you are not getting a reply from us.
6. How to Download?
After making the payment please email us the transaction details for order processing.
1. Login to the website http://www.universalteacherpublication.com
2. Click MY ACCOUNT at top of website. You will see your previous orders.
3. Click the VIEW button of your order. If your order has been processed, you will see download links.
4. Click the link and wait for a few seconds for the download to begin. Save files on your computer.
7. How to pay through paypal (credit card)?
Read here...
8. Do you send printed material outside India?
Sorry, we presently only send printed materail to Indian addresses.
9. What are your content accuracy
levels?
We at UTP try to provide the best content to our users but we do not guarantee
100% accuracy levels.
10. Will i get unique content?
We will provide same content to all students. We cannot provide
you unique content at the prices listed on our website.
11. What will be the format of file?
Usually we provide secured PDF printable files which contain our watermark.
12. Do you provide Ms-word files?
No.
13. My Question is not listed here. What to
do?
You are welcome to send your queries at help@universalteacherpublication.com.
We usually respond within 24 hours. If you do not get a reply within 24
hours, please email us again.
